All Seasons Insurance Agency
Effective Date: January 2020
Website: www.all-seasons-insurance.com

All Seasons Insurance Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and disclose your information when you interact with our website, request insurance quotes, enroll in insurance products, or opt in to receive communications from us.

1. Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Mailing address
• Date of birth
• Insurance related information such as vehicle details, property details, or coverage preferences
• Payment information when applicable
• Any additional information voluntarily provided through quote forms or consultations

We may also collect technical data such as:

• IP address
• Device type
• Browser type
• Website interaction data

2. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and monitor website performance.

These technologies may include:

• Essential website functionality cookies
• Analytics tools such as Google Analytics
• Marketing pixels such as Meta Pixel or similar advertising tools
• CRM and automation tracking tools used through our customer management platform

We use these tools to:

• Improve website functionality
• Understand visitor behavior
• Track conversions from marketing campaigns
• Improve advertising performance

You can modify your browser settings to disable cookies. Disabling cookies may impact certain features of the site.

Where required by law, we provide a cookie notice or consent mechanism.

3. How We Use Your Information

We use your information to:

• Provide insurance quotes
• Assist with policy enrollment
• Communicate regarding policy updates
• Send appointment reminders
• Provide customer service
• Send SMS updates if you opt in
• Improve our services and marketing efforts
• Comply with legal and regulatory requirements

We only send promotional or SMS communications to individuals who provide explicit consent.

4. SMS Consent and Data Protection

Your SMS consent is not shared with third parties.

Non Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

SMS Consent and Communication Practices

All Seasons Insurance Agency only sends SMS messages to individuals who have provided clear and explicit consent.

How SMS Consent Is Obtained

SMS consent may be obtained through:

• Online quote request forms on our website
• Appointment scheduling forms
• Policy service request forms
• Paper or digital intake forms
• Verbal consent during a phone conversation, when documented

When submitting a form that includes a phone number, users are informed that they are agreeing to receive SMS communications related to their insurance inquiry, quotes, policy updates, or service related notifications. Consent language is clearly displayed near the phone number field or submission button.

Providing a phone number alone does not automatically enroll a user in promotional messaging. Consent must be explicitly granted.

How SMS Consent Is Used

SMS messages are sent only for purposes related to your relationship with All Seasons Insurance Agency. These may include:

• Insurance quote follow ups
• Appointment confirmations and reminders
• Policy updates
• Renewal notifications
• Service related alerts
• Customer support responses

We do not use SMS consent for unsolicited marketing unrelated to your inquiry or policy.

Your SMS consent is maintained securely within our CRM system and is used solely for communication related to the services you request.

SMS consent is not shared with third parties for marketing purposes.

5. Accessing, Updating, or Deleting Your Information

You have the right to request access to the personal data we collect about you. You may also request correction or deletion of your information.

To submit a request, please contact us and include:

• Your full name
• The phone number or email used when interacting with us
• A clear description of your request

We may verify your identity before processing your request.

Once verified, we will:

• Provide a copy of your personal data, or
• Correct inaccurate information, or
• Delete your personal data unless retention is required by law or regulation

We will respond within a reasonable timeframe in accordance with applicable laws.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Contact Information

If you have questions about this Privacy Policy, contact:

All Seasons Insurance Agency
Email: [email protected]

Website: www.all-seasons-insurance.com